Our Approach
At Winscape, we specialize in IT Project Management and IT Service Management, utilizing our extensive experience and industry-leading accreditation to achieve outstanding results. Our approach is focused on delivering adaptable and pragmatic services that seamlessly integrate with your existing processes or incorporate some of our proven methods outlined below.
At a high level, our approach has consistently delivered successful implementations by following or adapting the process outlined below:
Project Kickoff
Deliverables: Define and agree on project deliverables e.g., Project Management Plan.
Prerequisites: Identify and ensure all prerequisites are met.
Status Reports: Establish a schedule for regular status reports.
Meeting Scheduling: Plan and schedule necessary meetings.
Design Workshops
Interactive Sessions: Conduct interactive design sessions, typically lasting about 2 weeks, depending on availability.
Design Key Findings Presentation: Deliver a 1-2 hour presentation highlighting key findings from the design workshops.
Design Documentation
Completion: Finalize design documentation following the workshops, including internal QA by Winscape SMEs.
Implementation
Agile Sprints: Execute tasks based on priorities tracked through Agile sprints, each typically lasting 1-2 weeks, with clear, tangible goals at the end of each sprint.
Environment Deployment: Deploy the environment in alignment with the design. This includes supporting integration with your existing environment and phasing the roll-out to match your business needs.
Support
Improvements: Collaborate with you to evaluate and address user needs, recommending improvements to minimize issues and maximize value.
Changes: As your needs evolve, we can work with you to adapt and update your environment accordingly.
This structured yet adaptable approach ensures efficient and effective service delivery tailored to our clients' needs.